Unable to thank you enough - a great all round service.
Definite value for money - it seemed expensive at first but when the installation & quality of materials provided that convinced us to go ahead. I can't speak highly enough of the THI team.
Very good customer service, very helpful staff in the office and the fitters were polite too.
I just wanted to say it was an absolute pleasure dealing with you from start to finish on my job. I didn’t realise I’d have someone delegated to look after me, and having you there, keeping me updated throughout, was fantastic. I felt very well looked after and received some of the best customer service I’ve ever had. There were one a or two niggles, that could have been avoided on the job with better communication but, because of Deb, these were dealt with quickly and with minor impact to me. I would highly recommend THI and would definitely consider using you again in the future.
When I first decided on extending our home I had a lot of anxiety about whether I was making the right decision and who to trust with undertaking the work. I did a lot of research and I'm delighted to say I did the right thing and chose the right company in Tyneside Home Improvements. My house has been transformed from a space that wasn't child friendly with a gloomy kitchen into a bright spacious living area which we can enjoy all year round. The conversion of our garage was a real success too and whilst it has been difficult living in the house whilst the building work took place it has been so worth it. I would like to thank Michael who was patient and helpful when we had questions and concerns, the excellent tradesmen Steven and Jim, who we got to know well. What a great work ethic they both have and they made creative suggestions to ensure we got the best out of our plans. All of the many people involved have been great and Deb in the office was lovely to deal with. I will be happy to recommend THI to friends and family. I have attached a few photos of the finished Orangery. Many thanks to all of you.
Tyneside Home Improvements have provided a professional and efficient service from start to finish. We are very pleased with both their approach to the work and the finished product. Their staff are friendly and knowledgeable and make the whole process very easy. We had a new roof put on our conservatory, which previously we weren't able to use as it was often either too cold or too hot. This is now a fully functioning room. Our roof was installed in 2 days with very minimal disruption or mess, as the builders were able to get access through the back garden and conservatory door, so actually didn't even need to come into the house. The team at THI rang me throughout the works to ensure we were happy with progress and check if we had any questions or queries. Overall a great service; I would thoroughly recommend THI.
All teams arrived as they said they would and were very friendly. The interaction with Tyneside Home Improvements was very good.
I just wanted to take the opportunity to say thank you to all at THI for my conservatory . The admin team provided a professional and friendly service , keeping me informed of key dates and developments , and generally helping to make it a smooth , trouble free process.
The workmen who built the conservatory were respectful in their attitude and unfailingly helpful and polite. They worked efficiently, never a moment wasted, and I felt confident throughout that they knew exactly what they were doing. They are all a credit to the company and I sincerely hope they get the recognition they deserve.
Overall I would say that the service provided by Tyneside Home Improvements was competent and professional and I would have no hesitation in recommending the company to others.
Thank you so much for all the work carried out on our property. Right from the start Jonathan, David a big thank you.
Joe, Ryan senior and Ryan a great job a big thank you, it was a pleasure to have such nice workmen in my home, very polite, very friendly. Brian and Pete the plasterer's a great job . We are thrilled to bits with the work done.
Can't wait to get our front blocked paved but of course yourselves. Would I recommend THI I would 100%.
All of the departments at Tyneside Home Improvements worked together to ensure that the work was completed as the conservatory needed to be used. Thank you to everyone involved.
Now that our oragnery has been completed, we are happy with product. All tradesmen that worked on the various elements were pleasant, helpful professional and hard working. Thank you to everyone involved.
I am writing to tell you how pleased Gilbert and I are with our garage conversion. Your office staff were always very polite to deal with but I must emphasis how impressed we were with the installation team. They were all hard-working, respectful and went out of their way to be helpful - and I must say Brian the plasterer and George the joiner were wonderful. An employer would have to go a long way to find such dedicated staff and they are a credit to your business.
I have considered the whole experience and cannot possibly fault the installation team. A very good experience all-round.
The team who dismantled the old roof and fitted the new roof were first class. They arrived on time and completed all of the work on time.
In September 2017, a midlands estate agent added £20,000 to the asking price of a home, all because it had a conservatory with a Supalite Solid Roof fitted. This is what he said:
“As a rule, a typical glass roof conservatory wouldn’t usually have any effect on the value of a house, unless it is very large or particularly special conservatory, and to be honest at first glance I thought this property featured a single storey extension, it certainly looked like one. While I was there I remembered that I’d just valued a different house in the same road at £275,000, but when I saw this home with it’s additional room and how it added extra ground floor living space, I suggested we put the house on the market at £295,000. It was clearly the right decision as we received an offer within the month and sold it in double quick time. Interestingly the new owners only lived two streets away in a very similar house but they said that they loved the way the kitchen was integrated with the garden room, and that they had fallen in love with the home there and then.”
I am delighted with the result and it was a pleasure to have your workmen here. They were all first class.
We cannot recommend our installation team - Joe, Ryan, Brian and Steve - highly enough. They were polite, friendly and a pleasure to have in our home. Thank you!
Just a note to thank you and the helpful staff at your office for your very helpful and friendly customer service and keeping me updated on progress and helping me with any concerns I may have had. I would also like to complement Kevin and his excellent team on the professional workmanship in the construction of my conservatory. Every team of lads have been friendly and helpful, going above and beyond in making sure I was satisifed with the work.Nothing was a problem for them and they always cleaned up after their days work- tea and coffee flowed but it's the least I could do! I am so very happy and delighted with the finished work and perhaps the envy of my neighbours, so once again a big thank you to you all.
Its easy for people to complain, but we like to express our gratitude too!
Excellent customer service!!
Each part of the process of building the conservatory was carried out exceptionally well and quickly. I am over the moon with the finished product. The room has added a new dimension to our home and our friends and family are all very impressed. I would recommend the company to anyone who was considering this type of work
We recently had our conservatory fitted and we are both delighted with the result. We would have no hesitation in recommending Tyneside Home Improvements as all workmen were clean and tidy, at no point was there any debris left lying about. The final product has left us over the moon a 1st class job by all
Many thanks for a job well done, I am very pleased with the fascia boards and new gutters and the change it has made to the appearance of my home. The 3 man team you sent were a pleasure to have working here and very tolerant as I do tend to ask incessant questions!
Exceeded our expectations - Installation team, + plastering team provided a flawless service throughout - Very happy with the end product. Would highly recommend - Easy to reach staff via telephone
I don’t normally leave reviews but I couldn’t keep this firm and product a secret. I can’t recommend enough. Absolutely a 5!
Since converting our Conservatory Roof we now class this Room as our Garden Room & it is useable everyday not a “Red Hot” Conservatory in summer & too cold to use in winter. Even now in winter the wall mounted electric heater adequately heats the room, no losing heat into a glass roof!
They did everything I asked them to do, the work was first class and the men were obviously well trained in what they do. I would have no problem in recommending your company to anybody.
We have found our conservatory to be a great improvement and we get a lot more use out of it now than we have ever done.
The SupaLite tiled roof really has enhanced our property and the children now use the former conservatory exactly as we had hoped! The men who arrived to work at our property could not have been more helpful or accommodating. The work was carried out quickly, tidily and without any disruption to us.
Everything went like clockwork and not only was all work completed on time but to an excellent standard.
Thank you very much for the recent installation of a SupaLite roofing system on our conservatory.
We would very much like to compliment the men who carried out the work, they were professional, courteous, friendly and very tidy. They are a credit to your company. We are now looking forward to enjoying many hours in our “new room”.
The men were so thorough and clean and not forgetting the plasterers. They were so tidy and friendly and did a first class job. Thank so much I am so pleased, it's now warmer - I give five stars. I am so happy with my new room which is now warmer and more useable.
Perfect! 120% quality. The sparkies, again super quick, clean and efficient. This new roof has transformed our 'old' conservatory into a useable extension. It's never too hot but more importantly, it's never too cold. Love it! Deb and Charlotte at the control centre, 'Head Office' are awesome too. Nothing is a bother. Thank you all for making our house a proper home now!!
We would just like to say a big thank you to all that helped to build our orangery. A good set of lads, all worked well and all were very pleasant polite men.
Just had our conservatory roof changed to a SupaLite roof. From beginning to end we got a professional, efficient and extremely friendly service. The whole team; roofers, plasterers, electricians, Deb and Charlotte (in the office) and of course Steve who we saw for the initial consultation, were superb. We would not hesitate to recommend or use them again. Thank you!
Tyneside home improvements came out to replace and re build my windows. What a fantastic team. The work carried out was very impressive and professional. Would highly recommend!
My husband and I are thrilled with the new SupaLite roof fitted onto our conservatory this week. The team from Tyneside Home Improvements were all fantastic - prompt, professional and very pleasant. Looking forward to enjoying our new space all year round! Thank you.SupaLite Roof
We had our conservatory roof converted into SupaLite roof. It’s like a new room. Doesn't overheat in summer and is just nice in winter with the radiator on. The work from start to finish was first class. Would recommend T.H.I to anyone who is thinking of converting their conservatory.
Just had a door fitted by this firm. Awesome from start to finish.
I had one bow window and five other windows replaced, also a canopy above the front door. The service from beginning to end was brilliant. They did the work when they said they would and they cleaned up after themselves, I would recommend Tyneside Home Improvements to anyone, it was top notch to say the least.
We are very pleased with the work, very happy and the workmen were very good too – very efficient.
Just to say a big thank you for the excellent after service you have provided. This was the main reason for choosing Tyneside Home improvement for our lovely new roof. The boys came yesterday as arranged and had us sorted in no time.
We would like to thank everyone involved for their efforts in getting our porch and windows finished before Christmas. We are more than pleased with the finished job, and everyone who has seen the porch has commented favourably.
Very happy with installations and workmen, happy with the roof and materials.
Excellent throughout, friendly team who worked very hard and completed job to high standard.
Please pass on to all concerned on the building of the SupaLite roof on our conservatory our sincere thanks. They were a grand bunch of lads and there were no shirkers among them. Each one had a job to do and did it well and we are delighted with the finished article.
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